Job Description

Reaching 3rd line just means you get more juniors pestering you and a slight pay bump for more headaches?

If this strikes a chord, then there is a better alternative. 

How does 60% of your time dealing with proactive tickets and projects sound? The other 40% of BAU is true escalated tickets where you need to flex your technical muscles. 

You'll also have a company average of 12 - 18 months before you're moving into a project delivery role. 

3rd Line is more than just extra headaches.

Who you’ll need to be:

· An experienced third line technician with strong M365 skills and experience supporting Networking or Azure escalated tickets and projects.

· Happy to work hybrid on site 2/3 days per week.

· Must have indefinite leave to remain or British citizenship; they’re unable to sponsor visas.