Job title: Service Desk Manager
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary from: GBP £40,000.00
Salary to: GBP £45,000.00
Location: Leeds
Job published: 31/05/2024
Job ID: 36668

Job Description

Service Desk is herding cats. 

Managing service desk is cats with Jet Packs. 

Once you've finished getting it in the neck from your boss - you've got to deal with an angry report or a customer.

Then when all your ducks are in a row, you'll lose another engineer to a rival MSP with a bigger checkbook. 


So how about a role, where your value is recognised and you can up skill your team and promote them, so you don't lose them every four minutes?

Makes the jetpacks a bit easier to handle doesn't it?


Who you need to be?

  • A service desk manager - ideally from an MSP or a customer facing organisation.
  • Happy to work 4 days on site
  • Able to work in the UK.